Because BlissHome was never really a new name – it was our name all along.
We have always traded as BlissHome. It's the name our designers, stockists and industry partners have known us by for years, and it's the name behind every collection we've ever made. Unique & Unity was the shopfront; BlissHome was the company behind it.
Running two names side-by-side had started to cause confusion – for customers, and honestly, for us too. So we've brought the original name back to the front, where it belongs.
Yes. Same business, same people, same address, same phone number. Nothing has changed except the name above the door.
No. BlissHome is still owned and run by Mike and Gabrielle Bliss, exactly as it always has been.
No. Every range you know is still here including our collections with Rick Stein and Prue Leith. Same designs, same quality, same makers.
It now brings you straight here. If you have the old address bookmarked, or you find it in an old email, you'll be redirected automatically. Your old links will keep working.
No. If you had an account with Unique & Unity, it's already here waiting for you. Your details have been transferred across, you don't need to sign up again.
You'll log in with the same email address you always have. For security reasons, we weren't able to transfer passwords across to the new site, so you'll need to set a new one the first time you visit.
It takes about thirty seconds:
We never had access to it, and that's deliberate. Passwords are stored in a scrambled form that even we can't read, which is exactly how it should be. It means there was no way to carry it over to the new site. Setting a fresh one is a small inconvenience for a much safer account.
First, check your junk or spam folder, new senders sometimes land there. If it still hasn't come through, it's usually because the email address doesn't quite match the one on your original account. Get in touch at info@blisshome.co.uk and we'll find you.
Yes. Your name, email and saved delivery addresses have all transferred. It's worth a quick look at your account details when you first log in, just to check everything's current.
We never store card details, and nothing payment-related has been transferred. You may have stored details saved under your Shop account.
Only if you were already happy to receive them. We've carried your preferences over exactly as they were, if you were subscribed, you'll keep hearing from us (now from BlissHome). If you weren't, nothing changes.
Every email has an unsubscribe link, and you can change your mind at any time.
Yes. Your past orders have been migrated across, and you'll find them in your account once you've logged in.
Not at all. Any order already placed will be picked, packed and delivered exactly as normal. Your tracking and confirmation emails still work.
It is. Your order may arrive in packaging or with a delivery label showing BlissHome rather than Unique & Unity. It's the same warehouse, the same team, and the same parcel, just the correct name on the box.
Yes, and nothing about the process has changed. Our returns policy applies exactly as before, whichever name was on your order confirmation. You'll find the full details on our Returns page.
